Warranty
We stand behind how our furniture is made, for as long as you own it.
AURELIA is a fictional brand created for a Blackbox Development demonstration. The policies on this page are sample text.
Lifetime frame warranty
Every sofa, chair, bed and table frame is covered for life against structural defects in materials and workmanship, for the original owner.
Components and finishes
- Springs, foam and mechanisms: 10 years
- Upholstery seams and stitching: 5 years
- Wood, stone and metal finishes: 2 years against defects
- Lighting electronics: 3 years
What is not covered
Normal wear, patina, sun fading, damage from misuse or accidents, and repairs made by anyone other than the atelier or its approved partners.
Making a claim
Email the atelier with your order number and a few photos. We reply within one business day and, where we can, send a craftsperson to you.
Still have a question? The atelier answers within a day.
Contact the atelier